At Eval Insights, we believe that powerful tools are only as effective as the people using them. That’s why every software plan includes comprehensive training and continuous support—designed to empower your team from day one and sustain success throughout the school year. Once your district is onboarded, our team will guide you through a structured implementation process. This includes a live, interactive training session for evaluators, administrators, and leadership teams. We tailor these sessions to your district’s unique workflows, ensuring that users understand not only how to navigate the platform, but also how to use it strategically to monitor timelines, balance caseloads, and stay ahead of compliance requirements. You'll also receive training materials, recorded walkthroughs, and step-by-step documentation for ongoing internal use.

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Our support doesn’t stop after setup. Eval Insights offers responsive email and virtual support to troubleshoot issues, answer user questions, and ensure platform functionality remains seamless. For Professional and Enterprise users, we provide scheduled check-ins to help your team reflect on usage data, optimize platform features, and prepare for upcoming workload shifts or audits. Our Enterprise clients benefit from dedicated consultation services aimed at maximizing the strategic value of Eval Insights.